Shipping policy

Last updated: 14 October 2026

Where we ship to

Primori ships to the Netherlands and Belgium. Every fragrance is carefully packed by us, so your perfume arrives safely and in perfect condition.

Would you like to order from another country? Please contact us and we'll look at the options together.

Processing and delivery time

Orders received on working days before 17:00 are shipped the same day. If you order later, at the weekend or on a public holiday, your parcel goes out on the next working day.

Country	Expected delivery time
Netherlands	1–2 working days
Belgium	1–2 working days

During busy periods, such as around holidays and promotions, delivery may take a little longer. We'll keep you informed.

Shipping costs

You can always see the shipping costs in your cart before you check out.

Country	Shipping costs	Free shipping from
Netherlands	€ 1,95	€ 20
Belgium	€ 7,95	€ 34.35 (5 perfumes)

Bundles fall under the same rules: if your order reaches the free shipping threshold, you don't pay any shipping costs.

Carrier and track & trace

We ship with PostNL. As soon as your parcel is on its way, you'll receive an email with a track & trace code. With it, you can follow your order all the way to your door.

Not at home? Then the courier will try again or leave the parcel with a neighbour or at a nearby pick-up point. You'll receive a notification about this from the carrier.

When ordering, please check that your address is correct. If a parcel is returned due to an incorrect address, we can send it again; the shipping costs for this are at your own expense.

Damaged, delayed or lost

Until your parcel has been delivered, it is our risk. Does your order arrive damaged, or is a bottle leaking? Take a photo of the packaging and the product and send it to us within 48 hours. We'll then send a replacement free of charge or refund you.

Has your parcel still not been delivered after 5 working days? Let us know. We'll look into it with the carrier and make sure it's resolved.